General Shipping Policy
Shipment processing time
After you have successfully placed your order with Lightsler.com. Your order will be confirmed within 24 hours. This does not include weekends or holidays. You will receive an email with information regarding the details of your order.
Your order will be shipped within 2 business days after the order is confirmed. Purchases made after 1 pm PT will not be shipped out until the next business day. If you order after 1 pm PT on a Friday, your order will likely be shipped out on the following Monday (a public holiday is not included).
We currently ship worldwide
2. Shipping Costs & Delivery Times
|Shipping Carrier & Service||Total Price||Shipping Cost||Shipping Time|
|STANDARD||Over 59$||Free||7-15 Business Days|
|STANDARD||0-58.99$||0-9.99$||7-15 Business Days|
|EXPRESS||Over 0$||15.99$||3-7 Business Days|
*Affected by Covid-19, there will be some delay in the delivery.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 4 days.
Customs, Duties, and Taxes
Lightsler™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lightsler is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving emergency and necessary medical equipment. This could mean that your package may be withheld from the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.